Version 1.0
Last Updated: August 27, 2026
These Terms of Service (“Terms”) are a legally binding agreement between you (“You,” “Your,” or “User”) and terraPulse, Inc. (“terraPulse,” “we,” “us,” or “our”) governing Your access to and use of the TerraView platform, including the web application at terraview.terrapulse.com, any progressive web application (PWA) installation thereof, related APIs, and all associated services (collectively, the “Service”).
By creating an account, clicking “I Accept,” installing the PWA, or otherwise accessing or using the Service, You agree to be bound by these Terms. If You are accepting these Terms on behalf of an organization, You represent and warrant that You have authority to bind that organization to these Terms, and “You” refers to that organization.
If You do not agree to these Terms, do not access or use the Service.
THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SECTION 14) THAT AFFECT YOUR LEGAL RIGHTS.
1.1 Description. TerraView is a cloud-hosted geospatial analysis platform that provides access to satellite imagery processing, spectral index computation, time-series analysis, change detection, mosaic creation, and other remote sensing capabilities.
1.2 Cloud-Hosted. The Service is provided via internet access. All processing occurs on terraPulse’s cloud infrastructure. The PWA is a cached frontend interface and does not constitute a standalone software copy.
1.3 Modifications. We may modify, update, or discontinue features of the Service at any time. We will use reasonable efforts to notify You of material changes that adversely affect Your use.
2.1 Registration. You must create an account to use the Service. You must provide accurate, complete information and keep it current. You must be at least 18 years old (or the age of legal majority in Your jurisdiction).
2.2 Account Security. You are responsible for maintaining the confidentiality of Your login credentials and for all activity under Your account. You must notify us immediately at help@terrapulse.com of any unauthorized access. We are not liable for losses arising from unauthorized use of Your account.
2.3 One Account Per Person. Each account is for a single individual. You may not share credentials or allow others to access the Service through Your account unless You are on a plan that expressly permits multiple users.
3.1 Plans. The Service is offered under tiered subscription plans (e.g., Free, Starter, Professional, Enterprise), each with specified resource allocations including storage limits, analysis credits, area limits, and data archive depth. Current plan details and pricing are available at the Service website.
3.2 Billing. Paid subscriptions are billed monthly (or annually, if selected) in advance via our payment processor (Stripe). By subscribing to a paid plan, You authorize us to charge Your payment method on a recurring basis until You cancel.
3.3 Credits and Overage. Analyses consume credits based on area size and product type. When You exceed Your plan’s included credits, overage charges may apply at the rates disclosed in Your plan details. Overage is capped per billing cycle as specified in Your plan. You will be notified before overage charges begin.
3.4 Add-on Packs. You may purchase additional resource packs (storage, credits, archive depth, product modules) that supplement Your base plan. Add-ons are billed as recurring charges alongside Your subscription.
3.5 Cancellation. You may cancel Your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods. Upon cancellation, Your account reverts to Free-tier access.
3.6 Price Changes. We may change pricing with at least 30 days’ notice. Price changes apply at the start of Your next billing cycle following the notice period. If You do not agree to a price change, Your remedy is to cancel before it takes effect.
3.7 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, and we may charge tax where required by law.
4.1 License Grant. Subject to these Terms and Your payment of applicable fees, we grant You a limited, non-exclusive, non-transferable, revocable right to access and use the Service during Your active subscription, for Your own lawful purposes (personal, academic, commercial, or governmental).
4.2 PWA Installation. You may install the Service as a progressive web application on Your devices. The PWA is a locally cached interface to the Service and does not constitute a separate software license. Your right to use the PWA is governed by these Terms and terminates when Your access to the Service ends.
4.3 API and Programmatic Access. Where available under Your plan, You may access the Service programmatically via published APIs. API access is subject to rate limits, authentication requirements, and usage quotas specified in Your plan. You may not exceed Your plan’s API limits or use API access to circumvent other usage restrictions.
4.4 No Other Rights. Except for the limited access rights in this Section 4, no other rights are granted. All rights not expressly granted are reserved by terraPulse.
5.1 Your Content. “Your Content” means any data, files, geometries, shapefiles, analysis configurations, and other materials You upload to, create within, or store on the Service (including workspace files and analysis outputs).
5.2 Ownership. You retain all rights, title, and interest in Your Content. These Terms do not transfer ownership of Your Content to terraPulse.
5.3 License to Us. You grant us a limited, non-exclusive, worldwide license to host, store, process, and display Your Content solely as necessary to provide the Service to You. This license terminates when You delete Your Content or when Your account is terminated.
5.4 Analysis Outputs. The results of analyses You run using the Service (spectral indices, time-series data, mosaics, reports, change-detection results, etc.) are Your Content. You may use, publish, share, and distribute Your analysis outputs without restriction, subject to any third-party data attribution requirements (e.g., Landsat/Sentinel data citation norms).
5.5 Shared Links. If You generate a shareable link to an analysis, the linked content becomes publicly viewable (read-only) to anyone with the URL for the duration You configure. You are responsible for the content You share.
5.6 Backup. You are responsible for maintaining Your own backups of Your Content. We make reasonable efforts to preserve stored data but do not guarantee against loss.
5.7 Deletion on Termination. Upon account termination or cancellation, we may delete Your Content after a grace period of 30 days. You may export Your Content prior to termination. After the grace period, deletion is irreversible.
5.8 Data Deletion Requests. You may request deletion of Your account and associated personal data at any time by contacting help@terrapulse.com or using the account deletion feature within the Service (if available). Upon receiving a verified deletion request, we will:
(a) Close Your account and revoke access to the Service;
(b) Permanently delete Your Content (workspace files, uploaded geometries, analysis outputs, saved configurations) from our systems within 30 days;
(c) Delete Your personal information (name, email, account profile) from our active databases within 30 days;
(d) Cancel any active subscription and cease billing (no refund for the current period).
What we retain after deletion: (i) Anonymized, aggregated Usage Data (Section 6) that cannot identify You; (ii) records required to be retained by applicable law, regulation, or legal process (e.g., billing transaction records for tax compliance); (iii) data contained in existing backups, which will be purged in the ordinary backup rotation cycle. Deletion is irreversible. We cannot recover Your Content after processing a deletion request.
5.9 International Data Transfers. The Service is operated and data is processed and stored in the United States (AWS us-west-2 region). If You are located in the European Economic Area (EEA), United Kingdom, or Switzerland, Your use of the Service involves the transfer of personal data to the United States. This transfer is made pursuant to the EU-U.S. Data Privacy Framework, Standard Contractual Clauses, or Your explicit consent by accepting these Terms, as applicable. By using the Service, You acknowledge and consent to this transfer, storage, and processing of Your data in the United States.
5.10 Data Portability. You have the right to request a copy of Your personal data in a structured, commonly used, machine-readable format. To exercise this right, contact help@terrapulse.com. We will respond to verified requests within 30 days.
6.1 Usage Data. We collect and analyze non-personally-identifiable data about how the Service is used (“Usage Data”), including feature engagement, processing volumes, error rates, and performance metrics.
6.2 Ownership. Usage Data is owned by terraPulse. We may use Usage Data for any lawful purpose, including product improvement, benchmarking, and aggregate reporting. Usage Data will not identify You personally.
6.3 Distinction from Your Content. Usage Data does not include Your Content, Your uploaded geometries, Your analysis outputs, or any data that is personally identifiable. Your Content is governed by Section 5, not this Section 6.
7.1 Permitted Use. You may use the Service for any lawful purpose consistent with Your subscription plan.
7.2 Prohibited Conduct. You may not:
(a) Sublicense, resell, rent, or lease access to the Service to third parties;
(b) Reverse engineer, decompile, or attempt to derive source code from the Service;
(c) Circumvent or disable any security, authentication, or usage-limiting features;
(d) Use the Service to build a competing product or service;
(e) Introduce malicious code, interfere with infrastructure, or degrade Service performance;
(f) Scrape, crawl, or systematically extract data from the Service beyond what Your plan permits;
(g) Use the Service in violation of any applicable law or regulation;
(h) Share or transfer account credentials to unauthorized persons;
(i) Misrepresent Your identity, affiliation, or the source of Your Content.
7.3 Enforcement. We may suspend or terminate Your access for violation of this Section 7, with or without notice depending on the severity of the violation.
8.1 Our IP. The Service, including its software, algorithms, models, user interface, documentation, and all underlying technology, is owned by terraPulse or its licensors and is protected by intellectual property laws. These Terms do not grant You any ownership interest in the Service.
8.2 Trademarks. “TerraView,” “terraPulse,” associated logos, and product names are trademarks of terraPulse. You may not use them without prior written permission, except to factually identify the Service in connection with Your use.
8.3 Feedback. If You provide suggestions, ideas, or feedback about the Service (“Feedback”), You grant us an unrestricted, perpetual, irrevocable, royalty-free license to use and incorporate such Feedback without obligation to You.
8.4 Open Source. The Service may incorporate open-source components governed by their respective licenses. A list of such components and their licenses is available upon request.
9.1 Satellite Data. The Service provides access to satellite imagery from third-party sources (including USGS Landsat, ESA Sentinel-2, NASA HLS, and ASF OPERA). Your use of such data is subject to the data providers’ terms and citation requirements. terraPulse does not own or control third-party satellite data.
9.2 Payment Processing. Billing is processed by Stripe, Inc. Your payment information is handled directly by Stripe under their terms and privacy policy. We do not store Your full payment card details.
9.3 Maps and Geocoding. The Service uses mapping and geocoding services (AWS Location Service). Your use is subject to the applicable provider’s terms.
10.1 AI-Assisted Features. Certain features of the Service use artificial intelligence and machine-learning models, including but not limited to tree-cover prediction, burn-scar detection, crop classification, change detection, and conversational assistants. AI-generated outputs are provided as informational tools and may be inaccurate, incomplete, or unsuitable for any particular purpose. You should independently verify AI-generated results before relying on them for decisions.
10.2 No Professional Advice. AI-assisted features do not constitute professional, scientific, legal, or regulatory advice. terraPulse is not responsible for decisions made based on AI-generated outputs.
11.1 Not Legal Advice. Certain features of the Service (including EUDR compliance reports, deforestation-free assessments, and carbon/MRV outputs) provide geospatial evidence and analysis tools. These features do not constitute legal, regulatory, or compliance advice.
11.2 Your Responsibility. You are solely responsible for any regulatory filings, due-diligence statements, or compliance decisions made using outputs from the Service. terraPulse does not guarantee that any output satisfies the requirements of any regulation, including the EU Deforestation Regulation (EUDR).
11.3 No Liability for Compliance Outcomes. terraPulse shall not be liable for any fines, penalties, shipment delays, seized goods, or other consequences arising from Your reliance on Service outputs for regulatory compliance.
12.1 AS-IS. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TERRAPULSE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.
12.2 No Guarantee of Availability. We do not warrant that the Service will be uninterrupted, error-free, or secure. Satellite data availability depends on third-party providers and orbital schedules outside our control.
12.3 Data Accuracy. Analysis outputs are derived from satellite imagery and machine-learning models. Results are approximations and may contain errors. You should independently verify any results before making decisions based on them.
13.1 Exclusion of Consequential Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, TERRAPULSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER TERRAPULSE WAS ADVISED OF THEIR POSSIBILITY.
13.2 Liability Cap. TERRAPULSE’S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO TERRAPULSE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
13.3 Essential Basis. THE LIMITATIONS IN THIS SECTION 13 REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE SERVICE WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.
13.4 Jurisdictional Limits. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations above apply to the maximum extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless terraPulse and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to: (a) Your use of the Service; (b) Your violation of these Terms; (c) Your violation of applicable law; (d) Your Content; or (e) any regulatory filing or compliance decision You make using Service outputs.
15.1 Informal Resolution. Before initiating any formal proceeding, You agree to contact us at help@terrapulse.com and attempt to resolve the dispute informally for at least 30 days.
15.2 Binding Arbitration. Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in English. You may choose telephone, written, or in-person proceedings.
15.3 Class Action Waiver. ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY CLASS PROCEEDING.
15.4 Exceptions. Either party may seek injunctive or equitable relief in court for intellectual property infringement. Claims eligible for small claims court may be brought there.
15.5 Opt-Out. You may opt out of this arbitration provision by sending written notice to help@terrapulse.com within 30 days of first accepting these Terms. If You opt out, Section 15.6 applies.
15.6 Governing Law and Jurisdiction. These Terms are governed by the laws of the State of Delaware without regard to conflict-of-laws principles. Any litigation (where arbitration does not apply) shall be brought exclusively in the state or federal courts located in Delaware.
15.7 Survival. This Section 15 survives termination of these Terms.
16.1 Term. These Terms remain in effect while You have an active account or access the Service.
16.2 Termination by You. You may terminate by canceling Your subscription and deleting Your account, or by contacting help@terrapulse.com.
16.3 Termination by Us. We may suspend or terminate Your access at any time for material breach of these Terms, non-payment, or if required by law. We will provide reasonable notice where practicable, except in cases of fraud, abuse, or security threats.
16.4 Effect of Termination. Upon termination: (a) Your access to the Service ceases immediately; (b) You must uninstall any PWA instances; (c) Your Content remains available for export during a 30-day grace period, after which it may be permanently deleted; (d) outstanding fees remain payable.
16.5 Survival. Sections 5.2, 6, 8, 10, 11, 12, 13, 14, 15, and 16.5 survive termination.
17.1 Entire Agreement. These Terms (together with the Privacy Policy and any plan-specific terms displayed at checkout) constitute the entire agreement between You and terraPulse regarding the Service. These Terms supersede any prior terms, whether oral or written, regarding the Service. Enterprise customers with a separate Master Software License Agreement are governed by that agreement to the extent it conflicts with these Terms.
17.2 Changes to Terms. We may update these Terms from time to time. Material changes will be notified via email or prominent notice in the Service at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. If You disagree, Your remedy is to cancel before the change takes effect.
17.3 Severability. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to be enforceable, and the remaining provisions continue in full force.
17.4 No Waiver. Our failure to enforce any provision does not waive our right to enforce it later.
17.5 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely (e.g., in connection with a merger or acquisition).
17.6 Notices. We may provide notices via email to the address on Your account, or via in-app notification. You may provide notices to help@terrapulse.com.
17.7 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
17.8 Export. You shall comply with all applicable export and import control laws in Your use of the Service.
17.9 U.S. Government Users. The Service is a “commercial item” as defined in 48 C.F.R. 2.101, consisting of “commercial computer software” and “commercial computer software documentation.” U.S. Government users acquire only those rights set forth in these Terms.
Your use of the Service is subject to our Privacy Policy, available at https://www.terrapulse.com/privacy-policy/. The Privacy Policy describes how we collect, use, and protect Your personal information.
terraPulse, Inc.
Email: help@terrapulse.com
Phone: 1 (877) 517-8573
Website: www.terrapulse.com
End of TerraView Terms of Service